Why attend? 
 
By the end of the workshop you will;
	- Have an understanding of what is a complaint and what is an allegation
 
	- Be aware of the importance of responding promptly and appropriately
 
	- Be aware of the key steps and principles in responding
 
	- Have explored a range of situations which can occur in a youth work setting
 
	- Have an understanding of the importance of concluding the process and identifying learning
 
 
Please register your interest and share this with anyone you think may be interested. 
 
We look forward to seeing you on Tuesday the 8th of November. 
 
Kind regards, 
 
Siobhán 
 
Siobhán Laffey 
 
Child Protection Programme Manager 
National Youth Council of Ireland 
3 Montague Street, 
Dublin 2
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