From NAW SmartBrief <naw@smartbrief.com>
Subject Grainger CFO: Customer support is important for finance
Date September 7, 2021 12:38 PM
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NAW SmartBrief
September 7, 2021
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TODAY'S HEADLINES

TOP STORY
* Grainger CFO: Customer support is important for finance
* Distributors must ask these questions about marketplaces
* Winsupply buys HVAC distributor based in Iowa
* US LBM purchases Mich.-based building products distributor
* White Cap makes 2nd acquisition since being sold
OPERATIONS AND TECHNOLOGY
* How augmented intelligence builds on AI's value
* Carriers turn to trucking recruiters to find drivers
SALES AND MARKETING
* Why salespeople should be involved in user onboarding
THE BUSINESS LEADER
* 3 ways to alleviate frustration when things go wrong
NAW INSIDER
* B2B Card-Not-Present Transaction Fees Increased by Credit Card Brands

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