From Consumer Action <[email protected]>
Subject April 20 Webinar: Rise of Contactless Payments During the Pandemic
Date April 13, 2021 8:31 PM
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Click here to register for this free 90-minute webinar on Tuesday, April 20, 2021 (10 a.m. PT / 11 a.m. MT / noon CT / 1 p.m. ET).

Even in the middle of a pandemic that emphasizes wearing a mask, social distancing and limiting contact, consumers are still buying groceries, ordering takeout and making necessary household purchases. In order to limit their exposure to the coronavirus when conducting these transactions, consumers have shifted away from cash to "contactless" payments. Health precautions have significantly increased the adoption of contactless payments, accelerating the migration from cash to digital options. Despite the fact that many states and cities have passed laws banning cashless stores, the Federal Reserve Bank reports that cash has been dethroned, losing its top position as the most frequently used payment type in the U.S. 

What are contactless payments? Is the technology really safe? Is consumer privacy at risk? Is cash no longer an option? 

To learn the answers, join us on Tuesday, April 20, when Consumer Action will host a free webinar on the adoption of contactless payments during the COVID-19 pandemic. (Click here to register.) The webinar will feature presentations by Christina Tetreault, manager of financial policy at Consumer Reports; Rachel Siegel, senior associate of consumer finance with Pew Charitable Trusts; and Braden More, executive vice president at Wells Fargo, who will discuss topics including:

• What contactless payments are and how they work
• Who uses contactless payments
• Whether the switch to contactless payments will last: Is cash no longer an option?
• Contactless payments security, safety and privacy concerns
• Consumer protections for contactless payments
• Tips and tools for protecting privacy and avoiding scams

Follow Consumer Action's handle on Twitter—@consumeraction—and tweet us your questions during the webinar using the hashtag #CAWebinars. You will also find helpful consumer tips and links to resources related to our webinars at #CAWebinars.

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A non-profit 501(c)(3) organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change. On the web at www.consumer-action.org.

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