John,
Trump is moving to cut in-person visits to Social Security offices in half next year, closing Social Security offices while forcing millions of people to use Social Security’s broken AI chatbot.[1] That means less in-person or live caller support on some of the most consequential economic decisions in all of our lives.
Social Security Administration (SSA) service is collapsing while demand grows because the same politicians who protect windfall tax breaks for billionaires keep starving the agency of staff and resources. Since the Trump-GOP tax law, America’s billionaires have added trillions in wealth while the administration cuts services for everyday people.[2]
Instead of rebuilding SSA’s workforce after years of hiring freezes and mass departures, they want to push a deliberate strategy to make Social Security harder to access, then claim the program is “broken” and push for privatization. Seniors who spent decades paying into the system deserve better than an automated voice telling them to call back later or putting them in an endless loop of AI questions.
When the IRS was funded to go after wealthy tax cheats and to offer free, simple filing, service improved and revenue rose. That same investment-first approach is what Social Security needs right now. Instead, Trump’s Social Security commissioner has forced out Social Security experts and is now moving to close offices. They’re hollowing out federal agencies while prioritizing tax breaks for billionaires.
Send a message to the Social Security Commissioner now demanding he keep Social Security offices open and fully staffed.
Every day over 10,000 people apply for Social Security. Getting that right requires trained staff at accessible offices, not a race to automate away human help. Eliminating service counters will not reduce need. It will only increase backlogs, errors, and appeals, especially for people with disabilities, limited internet, or complicated cases.
The same politicians pushing to extend and expand high-end tax breaks are the ones insisting on cuts to “offset” the cost. That squeeze shows up in longer wait times, hiring freezes, and office consolidations. It is the textbook example of Republicans’ upside-down priorities―protect billionaire windfalls while rationing basic service for seniors and disabled workers.
Corporate lobbyists pocket the benefits, then sell austerity to Main Street as “efficiency.” And whenever a public agency succeeds, like the IRS’s Direct File program, which saved people time and money, those same politicians try to dismantle it.
Congress must fund front-line staff, stop backdoor closures, and reject any budget that trades public service for billionaire tax giveaways. Do not let austerity "logic" shut Social Security’s front doors.
Demand the Social Security Commissioner stop Social Security office closures now.
Together we can stop this attack on Social Security.
David Kass
Executive Director
Americans for Tax Fairness Action Fund
[1] Trump Gunning to ‘Quietly Kill Off’ Social Security Offices
[2] Most Of Billionaires’ $7.6 Trillion Has Never Been Taxed
