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NGP VAN News
September 2025
Welcome to the September 2025 edition of NGP VAN News for Fundraising & Engagement customers!
Read on to learn about new features, updates, and trainings.
WHAT'S NEW
Paragon support for Optimized Contribution forms
Paragon gateway support on Optimized Contribution forms is now live! If you have an existing Paragon gateway, you can select it in the form builder and start using Optimized Contribution forms.
You can also use Ask Amount Impact Statements to boost donor engagement — showing supporters exactly how their gift makes a difference can inspire them to give more.
Accept contributions with NGP VAN Payments
Need a way to collect contributions to support your organizing work? NGP VAN Payments is a secure, fully integrated donation platform powered by Stripe — and it’s available to all NGP VAN clients.
If you already use NGP, you can sign up right from your account by navigating to Payment Gateways. If you don’t have NGP yet, you can sign up for a free account here [[link removed]] to start accepting contributions.
With simple 3.25% pricing, fast setup, and built-in donation forms optimized to help you raise more, NGP VAN Payments is a great option for organizing teams looking to bring in funds — without extra overhead.
COMING SOON
New navigation and homepage beta experience
A new NGP VAN navigation and homepage beta experience is coming soon!
Committee admins got a preview starting September 17 , and all users will get a preview starting October 8 .
You’ll have the chance to test out – and provide feedback on – an improved navigation and homepage design with easier-to-use menu and customization options.
This is an early look at how we’re directionally thinking about future navigation – and your feedback will directly shape where we go from here. It’s a work in progress, and we’re listening closely – every comment will be reviewed by our team.
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NEW: QR self check-in has rolled out to all organizations
We’re thrilled to announce that our improved QR code self check-in experience is now available to all organizations!
Thanks to your feedback, we’ve made this feature more powerful and easier to use:
* 🔗 Easier access via icon in shift details
* ⚙️ Improved placement of the check-in toggle during event creation
* 🌐 Support for Spanish-language check-in
* 🙋‍♀️ Volunteer host form compatibility
Events using the QR code check-in tool see 1.5x more completed volunteer shifts and significantly improve walk-in tracking. These events capture 8x more walk-ins on average, with 95% successfully marked as completed when attendees check in using the QR code.
COMING SOON: The ability to close events in advance
Soon, organizers will be able to close shifts in advance on Mobilize, giving you more control and predictability when planning events.
With this new feature, you can set a cut-off time for each shift. After the cut-off:
* The shift stops accepting new signups
* It’s hidden from event feeds
Closing shifts ahead of time helps you confirm your volunteer list early, so you can:
* Allocate resources more efficiently
* Communicate with attendees in advance
* Avoid last-minute signups or no-shows
This feature is optional, customizable per shift, and very easy to set up!
COMING SOON: A waitlist feature to maximize event attendance
We're working on something exciting that will make event organizing smoother and save you valuable time!
The new Waitlist feature will allow organizers to collect interest from supporters when events reach full capacity. If a spot opens up due to cancellations or capacity increases, the organizer will be able to select a supporter from the waitlist to take the available spot.
Interested in getting access? Let us know by filling out the form below and be the first to try it out!
Request access [[link removed]]
TRAININGS
Monthly new feature overview
Join us for our upcoming Monthly Feature Overview, where we’ll be walking through the latest updates and enhancements across NGP VAN products and Mobilize, including what’s new, what’s improved, and how these changes can support the important work you do.
This is a great opportunity to see new features in action and get your questions answered live by our product experts.
Our next session is Friday, October 3 at 1PM ET !
Sign up [[link removed]]
📚 Level up with NGP VAN training!
Looking to sharpen your skills and stay ahead in the world of political fundraising, compliance, fieldwork, organizing, and digital strategy? Our new NGP VAN training hub is your go-to resource for live webinars, key guides, and feature updates — all in one place!
🔷 Learn new tools & strategies
🔷 Stay updated on the latest features
🔷 Access expert-led live training sessions
🚀 Get started today! Sign up for Advocacy 101 or explore other training opportunities at ngpvan.com/feature/training [ngpvan.com/feature/training] .
IMPORTANT DATES
Office closures:
* Monday, October 13 in observance of Indigenous People’s Day
* Thursday, November 27 – Friday, November 28 in observance of Thanksgiving
Office closures will be staffed with on-call support coverage.
Scheduled maintenance:
* Saturday, October 18 (6-7AM ET)
* Sunday, October 19 (6-7AM ET)
* Monday, October 20 (6-7AM ET)
* Saturday, November 15 (6-7AM ET)
* Sunday, November 16 (6-7AM ET)
* Monday, November 17 (6-7AM ET)
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