Plus: GenAI widely embraced for transportation management
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September 22, 2025
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Operations and Technology
 
GenAI widely embraced for transportation management
 
Digital generated image of AI sign made out of multicoloured gear mechanism on white background.
(Andriy Onufriyenko/Getty Images)
Ninety-six percent of North American and European shippers and logistics service providers are using generative AI for transportation management, primarily for data entry, route optimization, freight forecasting and automated load matching, according to a Descartes Systems Group survey. However, the survey also highlights a digital maturity gap, with only 17% of respondents fully automated. Investment in transportation management systems is increasing, with 80% of respondents planning to boost spending.
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The National Association of Wholesaler-Distributors (NAW) is one of America’s leading trade associations, representing the $8 trillion wholesale distribution industry. Our industry employs more than 6 million workers throughout the United States, accounting for approximately 1/3 of the U.S. GDP. 250,000 wholesale distribution companies operate across North America, including all 50 states. Learn more.
 
 
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