What people are saying

“Our office is extremely grateful to have had this opportunity to attend the train-the-trainer. The event was easy to register for, completely free and within a reasonable proximity to our office. We garnered a wealth of information we can take back and put to good use. Thank you!” --"Say NO to Scams: Protecting consumers and communities from fraud” New York City training participant Kristin Heffernan, Rockland County Consumer Protection, Pomona, NY (visit our website to learn about upcoming trainings and webinars)

SF's TEL HI goes extra mile for consumers and Consumer Action outreach

Telegraph Hill Neighborhood Center has been a stalwart ally to Consumer Action. Recently, the venerable San Francisco nonprofit provided us a space and support for our work to engage and educate local consumers. Read more.

Long-time Consumer Action volunteer inspires

For almost two decades, many of those who've contacted Consumer Action for help with consumer issues have been fortunate to have Schelly Gartner, volunteer extraordinaire, working on their behalf. Read more.

Coalition Efforts

Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.

CFPB Watch

Harmed consumers may never see hundreds of millions of dollars in financial relief that the Consumer Financial Protection Bureau (CFPB) was prepared to send their way—with one exception. Read more.

Class Action Database: Settlement ends Road Runner's deceptive subscription practices

Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.

About Consumer Action

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.  

By providing consumer education materials in multiple languages, webinars covering a wide range of consumer topics, and a comprehensive website, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.

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