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Updates to HHSC Provider Enrollment & Claims Mailboxes

HHSC Medicaid and CHIP Services has updated their electronic mailboxes to the following email addresses:

• HHSC Medicaid Provider Enrollment Mailbox: [email protected]
  • Previous HHSC Oversight email address: [email protected]
  • Previous HHSC Provider Enrollment Management System (PEMS) email address: [email protected]
• HHSC Medicaid Claims mailbox: [email protected]
  • Previous HHSC MCD Administrative Appeals email address: [email protected]

HHSC will continue receiving emails if a previous email address is used.  To ensure delivery and prevent undeliverable messages, please use the updated email address for your inquiries.