From Heidi Heitkamp, One Country Project <[email protected]>
Subject Something is going on at SSA. We’re going to find out.
Date July 23, 2025 3:06 PM
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If you believe the public has the right to know exactly what's going on inside the Social Security Administration, stand with us and add your name now. [[link removed]]

Through epic mismanagement, draconian budget cuts, and mass layoffs, the Social Security Administration seems to be just barely getting by. Seniors are reporting extremely long call wait times, employees are being shuffled and rerouted all over the place, and publicly available call wait time information has disappeared from SSA's website.

Instead of owning up to their mistakes with the running of the SSA, politicians would rather keep call wait times and other up-to-the-minute metrics hidden from public view – and public scrutiny.

It's unacceptable, and we're raising hell about it.

Rural and small-town Americans depend on their Social Security benefits that they worked a lifetime earning. They need a competent, functioning Social Security Administration that picks up the phone, answers questions, and solves their problems.

We're demanding that the public be given the facts about how the SSA is operating: We deserve to see live data on call wait times, callback rates, and historical data again so that we can keep our leaders in check and accountable.

It's our right to know where our government is failing and where it's succeeding – especially when it comes to a critical lifeline like Social Security. Add your name to demand to see the facts about the SSA! [[link removed]]

Heidi

Heidi Heitkamp, Former U.S. Senator for North Dakota
Founder, One Country Project



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