What people are saying

“As an academic librarian with liaison responsibility for business school and poli sci students, I follow anything to do with media/news literacy, politics, and data. Consumer Action gives excellent presentations with a wide variety of guests—the one on student loans last month was fantastic. I always look at who's speaking, and I know I can trust the experts that CA includes. Keep up the good work!”

--"News Literacy for Savvy Consumers" webinar participant Lisa Iannucci, Guggenheim Memorial LIbrary, NJ (visit our website to learn about upcoming trainings and webinars)

Webinar teaches how to evaluate what's news and what's not

Our webinar last month on news literacy highlighted the potential harms of misinformation and disinformation, and provided tips and tools for differentiating between various types of information and for evaluating a story and source’s credibility. Read more.

Stories and support on Scam Survivor Day

Scam survivors shared their stories to expose fraudsters and help others overcome the shame of being bilked. It was all part of National Scam Survivor Day. Read more.

Workshops introduce SF TODCO residents to PG&E assistance programs

Two workshops introduced residents of a San Francisco housing community to Pacific Gas & Electric Company’s various assistance programs, and reunited us with a long-time outreach partner after a pandemic-necessitated hiatus. Read more.

Coalition Efforts

Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.

CFPB Watch

A critical tool for consumers to protect themselves from deceptive financial products and services is being purged from public access by current leadership at the Consumer Financial Protection Bureau (CFPB). Read more.

Class Action Database: Listen up: $95 million settlement in Siri eavesdropping case

Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.

About Consumer Action

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.  

By providing consumer education materials in multiple languages, webinars covering a wide range of consumer topics, and a comprehensive website, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.

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