This year, the head of Connecticut’s Department of Motor Vehicles made a startling public admission, telling lawmakers that the agency, which regulates the towing industry, has never enforced a century-old law meant to protect drivers whose cars are towed. Under that law, if vehicle owners don’t reclaim their towed cars or can’t afford the fees, towing companies can sell them, but they’re supposed to turn over unclaimed profits. The state says that’s never happened.
DMV Commissioner Tony Guerrera told lawmakers the agency had never set up a process to accept deposits and wasn’t tracking whether any money had come in.
In fact, the DMV commissioner said he wasn’t aware of that part of the statute until The Connecticut Mirror and ProPublica brought it to his attention last fall as part of an investigation into Connecticut’s towing laws.
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