What people are saying

“This presentation was excellent. I know my organization benefitted greatly by having several staff members attend. Please continue to offer webinars like this, we will keep attending! Thank you.”

--"Collaborating for Consumers: Working together to stop scams" webinar participant Kristin Heffernan, Rockland County (NY) Office of Consumer Protection (visit our website to learn about upcoming trainings and webinars)

Events mark National Consumer Protection Week 2025

As part of our ongoing work to help consumers stay safe from scams, Consumer Action is an active partner of the FTC’s annual National Consumer Protection Week. We recognized—and celebrated—NCPW 2025 with a webinar and reception. Read more.

Advocacy Week participants focus on CFPB preservation

Hundreds of consumer advocates met with their lawmakers in March to remind Congress that the Consumer Financial Protection Bureau (CFPB) is the only federal financial agency designed to protect consumers. Advocates urged Congress to support the embattled CFPB and its rules that help prevent fraud and deception. Read more.

Webinar provides tax-time tools and tips

Our latest webinar delivered information about how eligible consumers can file their federal tax returns for free, how filers receiving a refund can use it to make financial progress, and how consumers can stay safe from tax-related scams and identity theft. Read more.

PG&E's Budget Billing option takes guesswork out of monthly bills

Pacific Gas and Electric Company’s Budget Billing program offers customers the option of averaging out energy costs over the year, making payments predictable and, as a result, more manageable. Read more.

Coalition Efforts

Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.

CFPB Watch

The Trump administration’s mission to dismantle the Consumer Financial Protection Bureau continues. Meanwhile, agency lawsuits against corporate wrongdoers are being abandoned, with no recourse for consumers. Read more.

Class Action Database: DSW multimillion-dollar settlement over unwanted texts

Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.

About Consumer Action

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.  

By providing consumer education materials in multiple languages, webinars covering a wide range of consumer topics, and a comprehensive website, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.

©2025 Consumer Action