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Some clients can now connect with Social Security over video
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The Social Security Administration (SSA) is now offering Social Security Video Connect. This service may allow some SSA clients to meet with a Social Security representative for:
- Medicare
- Benefit applications
- Overpayments
- Redetermination
- U.S. citizen no-change replacement Social Security cards
- U.S. citizen date of birth changes
To use this service, clients need to have access to a Microsoft Teams compatible device (desktop, laptop, tablet or smart phone with a web camera).
Clients can request a video appointment by contacting their local Social Security office or calling 1-800-772-1213 between 8 a.m. – 7 p.m., Monday through Friday.
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