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EVV Claims Matching Begins April 1 ? Unmatched EVV Claims will Deny for Payment

Electronic Visit Verification (EVV) claims matching for all services required to use EVV will begin on *April 1*.

EVV claims with dates of service of April 1, 2024, and after that do not have an EVV visit match, will be denied payment.

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*Resources to Prevent EVV Claim Mismatches*

* Refer to the?Best Practices to Avoid EVV Claim Mismatches (PDF) [ [link removed] ]?for technical guidance and resources to prevent EVV claim mismatches.
* Email TMHP <evv@tmhp.com> for assistance with EVV claims mismatch results.

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Email EVV Operations <EVV@hhs.texas.gov> if you have questions.









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