Dear Community Partner,

In recognition of National Consumer Protection Week (NCPW), held annually the first week of March to bring attention to consumer fraud education and prevention, Consumer Action is hosting a train-the-trainer webinar on March 6, 2024. The webinar will provide information and tools that can help your organization educate and empower the ever-growing number of culturally diverse and multilingual clients you may be serving, so that they can recognize and avoid fraud.  

Our distinguished panel of speakers will discuss the need their agencies found for culturally relevant and/or multilingual consumer education; the initiatives or resources their agencies created to reach diverse communities; and the advice they have for community educators and advocates for creating similar resources or for making use of the educational resources they offer.

Speakers for the train-the-trainer webinar will be:

  • Carmen Cruz, financial education program analyst with the Office of Financial Education at the Consumer Financial Protection Bureau;
  • Larissa L. Bungo, senior attorney with the Division of Consumer & Business Education at the Federal Trade Commission;
  • Christina Miranda, senior project manager with the Consumer and Business Education Division at the Federal Trade Commission;
  • Kathy Stokes, director of fraud prevention with the Fraud Watch Network at AARP;
  • David Chiu, city attorney for San Francisco; and
  • Norma Kop (invited), Senior Medicare Patrol Hawaii director with the Executive Office on Aging at the Hawaii Department of Health.

DATE/TIME: Wednesday, March 6, at 10:00 a.m. PT (11:00 a.m. MT; 12:00 p.m. CT; 1:00 p.m. ET)

CLICK HERE to register for the "Helping Diverse and Multilingual Communities Avoid Consumer Fraud" webinar.

We look forward to your participation.

Sincerely,

Nelson Santiago
Consumer Action Outreach Manager

Consumer Action presents this webinar with a consumer education grant from Amazon.

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A non-profit 501(c)(3) organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change. Website: www.consumer-action.org.                                                                                                                     
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