Dear Community Partner,

With the holiday season approaching, consumers will once again head online to make their holiday purchases. The popularity of online shopping has grown every year for good reason. The internet offers a far greater selection of goods than we could find at our local stores (often at better prices), enables us to shop from virtually anywhere at any time, and delivers our purchases right to our door.

This doesn’t mean online shopping is without risks: the potential for order errors, lost or stolen deliveries, breached payment information, dissatisfaction with products or merchant policies, or even outright fraud. But consumers can enjoy all the advantages of shopping online and reduce the likelihood of hassles when they know how to protect their personal information, make wise choices about where they shop and how they pay, and take steps to avoid disputes.

Please join us for a free train-the-trainer webinar, sponsored by Amazon, featuring a panel of experts, including Debra Berlyn, executive director of Project GOAL (Project to Get Older Adults onLine); John Breyault, vice president of public policy, telecommunications and fraud for National Consumers League; and Melissa Trumpower, executive director of the Better Business Bureau's institute for Marketplace Trust.

Webinar panelists will provide tips to help ensure a jolly online holiday shopping season for you and the community you serve. Among other things, attendees will learn:

The safest payment methods to use online
How to dispute a fraudulent charge
How to protect their personal information
How to spot fraudulent sites and online reviews

DATE/TIME: Tuesday, Nov. 14, at 10:00 a.m. PT (11:00 a.m. MT; 12:00 p.m. CT; 1:00 p.m. ET)

AFC professionals can earn 1.5 CEUs for participation in this free 90-minute webinar.

Click here to register for the "Safe and Savvy Online Shopping” webinar.

We look forward to your participation!

Sincerely,

Nelson Santiago
Consumer Action Outreach Manager
 
Consumer Action presents this webinar with funding from Amazon.

Through education and advocacy, nonprofit Consumer Action fights for strong consumer rights and policies that promote fairness and financial prosperity for underrepresented consumers nationwide.

www.consumer-action.org

©2023 Consumer Action
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